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 +7194879570

195 Talus Rd

Monument CO 80132

Sparklean Cleaning Services company   © 2007     Privacy Policy

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TERMS AND CONDITIONS

Inclement Weather:

Sparklean reserves the right to notify home owners of cancelation of cleaning service due to severe weather.  Colorado Springs and Monument get severe Snow from time to time. If the schools are delayed please realize this might push back or force us to adjust the schedule. We appreciate your understanding.

 

Our Guarantee:

Sparklean wants the customer to be happy with our service. If for any reason if you are not satisfied. Please call us within 24 hours of service and we will fix any areas of concern  that do not meet your expectation with in 24 hours.

MOVE OUT, MOVE IN , AND DEEP CLEAN SERVICES. 

In order for Sparklean to complete the requested job in the allotted time. It is recommend you have the property cleared of items. Our insurance does not allow the moving heavy items and our employees cannot be expected to move furniture!

Oven Cleaning:
If you are wish to have your Oven cleaned. We would request that you run the oven on the clean cycle the night before. This allows us not to have to use harsh chemicals and our employees will not get burned.

Cancellation Policy:

Just like a doctors office when you cancel a service appointment. This is time we have paid for employees to go to your home and wait, and is a time slot that we could of cleaned another customers property with. We ask that you please call 48hr in advance to allow us to schedule properly. Failure to do so will result is a cancelation fee of $35.

Inappropriate behavior:

Our employees are important to us So please be considerate of them. Behavior deemed inappropriate to our customers, employees and vendors will not tolerated by Sparklean and it's employees. If you have a concern please notify us immediately.

Advertising policy:

Sparklean occasionally runs Service Specials Sparklean will of course honor all non expired coupons and specials. However you may only use one of the incentives available. We do not combine offers.

Gratuity policy:

Gratuity is accepted and we are grateful. Our cleaners work hard and appreciate any tips you give them.  

Questions or concerns: Please Call us  at  719-487-9570

 

You may mail checks or correspondence to

Sparklean Cleaning Services

195 Talus Rd

Monument Co 80132

www.Sparklean.biz

 

 

Payment Terms:
Payment is due at the time of service, unless prior arrangement’s have been made with management.
We accept cash or checks at this time. If a check is not honored by your financial institution you will be charged a $35 fee for the dishonored payment.